Data Analyst

Job Title: Data Analyst
Primary Location: Remote in Canada
Department: Data, Wicket Member™ 
Reports To: Data Team Lead
Position Type: Full-time Permanent
Salary Range: $70,000 – $88,000

Join Our Mission to Transform Association Technology!

At Wicket, we enable associations to thrive using a modern and flexible ecosystem of software. As a remote-first Canadian company, we’re revolutionizing how associations operate and engage with their members through innovative technology solutions.

About Us – 

Wicket is pioneering the future of association technology with two groundbreaking products:

• Wicket Member™: The world’s first Member Data Platform (MDP), purpose-built to help associations break free from legacy systems and take control of their member data. This revolutionary platform creates a single source of truth for member information while enabling seamless integration with the tools associations use every day.
• Wicket Web™: A powerful web and e-commerce platform built on WordPress and WooCommerce, specifically designed to meet associations’ unique digital presence and online transaction needs.

Our diverse client base includes forward-thinking associations across Canada who are making real-world impact – from organizations shaping public policy to those advancing healthcare standards. By choosing Wicket, you’re not just joining a technology company; you’re joining a mission to help associations realize their highest potential and create positive change in their communities.

Working at Wicket means being part of an innovative team that values thoughtful decision-making, proactive leadership, continuous learning, and collaborative success. If you’re passionate about using technology to empower organizations that make a difference, we want to hear from you!

Learn more about our culture, values, and opportunities at wicket.io/careers

About You – 

As a Data Analyst at Wicket, you will be pivotal in delivering data-driven solutions that empower both our internal teams and clients. This role offers an exciting opportunity to collaborate with diverse stakeholders, address complex data challenges, and make meaningful contributions across the organization. Your expertise will directly support Wicket’s long-term success and growth.

You will focus on – 

Data Migrations

• Collaborate with internal teams and clients to plan and execute secure data migrations.
• Validate data accuracy, completeness, and alignment with requirements.
• Document and share best practices to ensure consistent and efficient migration processes.

Report Development

• Design, maintain, and enhance client-facing reports that provide actionable insights.
• Use tools like Tableau to create intuitive and visually appealing dashboards.
• Collaborate with stakeholders to customize reports to meet specific client and internal needs.

Issue Resolution

• Diagnose and resolve data errors and inconsistencies.
• Identify root causes of data issues and implement effective solutions.
• Maintain data integrity and ensure reliability for internal and client use.

Workflow Optimization

• Identify inefficiencies in data-related workflows and propose improvements.
• Implement automation and tools to streamline processes and enhance productivity.
• Collaborate with the team to develop scalable and repeatable solutions.

We’re looking for – 

• SQL Expertise: 2+ years of professional experience writing, optimizing, and troubleshooting complex SQL queries. Demonstrated ability to work with large datasets and ensure data accuracy and efficiency.
• Tableau / BI Reporting Skills: Proven experience creating, maintaining, and enhancing dashboards and visualizations. Ability to translate complex data into accessible, actionable insights.
• Python Proficiency: Hands-on experience with Python, particularly using Pandas for data cleaning, transformation, and exploration. Ability to automate workflows and improve process efficiency.
• API Familiarity: Experience working with APIs for data integration and fetching (asset, not mandatory).
• Version Control Experience: Familiarity with GIT for managing collaborative projects (asset, not mandatory).
• Process Optimization: Demonstrated experience identifying inefficiencies and implementing automated workflows to improve productivity.

You will excel in this role if you have – 

• Attention to Detail: A proven track record of producing accurate, high-quality work with thoroughness and precision. The ability to identify and address data inconsistencies proactively.
• Task Management: Demonstrated ability to manage multiple tasks efficiently, balancing competing priorities. A strong commitment to meeting deadlines without compromising on quality.
• Communication: Exceptional written and verbal communication skills, enabling effective engagement with both technical and non-technical stakeholders. 
• Initiative: A resourceful, self-starting approach to work, taking ownership of tasks and projects. A proactive attitude toward identifying opportunities to enhance processes or solve problems.
• Adaptability: ​​Comfort with quickly learning and applying new tools, technologies, and methodologies. A proven ability to thrive in dynamic, fast-paced environments.

What we offer – 

• A remote-first workplace with the flexibility to work from anywhere in Canada
• Market-competitive compensation aligned with our transparent salary framework
• Employee Stock Option Plan (ESOP) 
• Comprehensive health and wellness benefits through Manulife, including:
  • Dental, vision, and prescription coverage
  • Mental health support
  • Paramedical services
  • Virtual healthcare access
  • Out-of-country medical coverage

• MyHSA wellness funds for your physical and mental well-being
• Professional development funds and dedicated EPD (Employee Personal Development) days to fuel your growth
• A collaborative culture built on our core values
• Clear career progression paths and regular performance reviews
• Generous paid time off including:
  • Vacation days
  • Life Days for personal time
  • Your birthday off
• An inclusive workplace that celebrates diverse perspectives and creates belonging
• A bootstrapped, Canadian software company with over two decades of experience
• A vibrant, growing team passionate about driving innovation in the association technology space

We are accepting applications for remote workers from anywhere in Canada. 

When you apply please provide a cover letter clearly explaining how your background is a good fit for this position.

Wicket is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.